Whether you decide to go for a swim, play badminton, or use the gym at a leisure centre, you would expect to be safe during your visit. However, accidents in leisure centres do happen and can result in serious injuries. In this guide to making a leisure centre accident claim, we’ll explore your options if you’re injured because of the operator’s negligence. We’ll show you when a compensation claim
might be possible and what amount could be paid.
Our team can help if you do wish to make a leisure centre accident claim. They’ll offer free advice about your claim during a free consultation to help you understand your options. If your claim appears to have a realistic chance of success, we’ll ask one of our personal injury solicitors to talk with you. If they take your claim on, you’ll benefit from a No Win No Fee service which means you’ll only have to pay them if you receive compensation for your injuries.
To find out more about your chances right away, call our team on 0800 6524 881 today. To learn more about the accident claims process before calling, please read on.
Table of contents
- Am I Eligible To Make A Leisure Centre Accident Claim?
- Common Causes Of Leisure Centre Accident Claims
- Common Injuries From Leisure Centre Accidents
- How Much Compensation For An Accident At A Leisure Centre Could I Claim?
- Evidence To Support A Leisure Centre Accident Claim
- Time Limits For Claiming Leisure Centre Accident Compensation
- Do I Need A Solicitor To File A Leisure Centre Accident Claim?
- Starting The Leisure Centre Accident Claims Process
Am I Eligible To Make A Leisure Centre Accident Claim?
The main criteria our personal injury solicitors will want to check before taking on a leisure centre accident claim are:
- The leisure centre’s operator (the defendant) owed you a duty of care.
- An accident or incident occurred because of the operator’s negligence.
- You sustained an injury or injuries as a direct result of that accident.
Importantly, the defendant in a leisure centre accident claim could be a private company or the local authority – personal injury law is the same for both.
As a customer or visitor to a leisure centre, you will automatically be owed a duty of care by the operator. Essentially, they will need to take reasonable steps to try and keep you as safe as possible while you’re on their premises. Therefore, it’s more important for you to concentrate on helping prove how your accident happened and the injuries you sustained. We’ll explain what evidence can help in leisure centre accident claims later on.
Common Causes Of Leisure Centre Accident Claims
So, as we’ve just shown, you could only claim for injuries sustained in a leisure centre if they were caused by some form of negligence. To give you some idea of what that means, we’ve added a few common examples below:
- If you are injured in the gym whilst using damaged, faulty or poorly maintained gym equipment.
- Where you slip, trip and fall in a corridor because of a leaking roof where the puddle wasn’t cordoned off with warning signs.
- If you suffer chemical burns because of an over-chlorinated swimming pool.
- If you suffer injuries during an exercise class because of poor coaching.
- Where you are injured in the changing room due to a broken bench that the leisure centre failed to repair.
- You suffered food poisoning after consuming food or drink from the leisure centre’s café or vending machines due to poor hygiene standards.
- If you are hurt by faulty or unsecured sports equipment, such as a collapsing goalpost or basketball hoop.
- Where you trip and are injured in the car park because of a damaged drain cover.
- If your child is injured during an activity because of poor supervision or where the member of staff was poorly trained.
This list isn’t comprehensive but should make it easier to understand when you could be compensated for a leisure centre accident. If you believe you have a valid claim, call and ask us to review your case for free.
Common Injuries From Leisure Centre Accidents
Essentially, any injury from an accident in a leisure centre caused by negligence could lead to a compensation claim. Some of the most common claims that our personal injury solicitors deal with include:
- Broken and fractured bones.
- Soft tissue injuries affecting the tendons, ligaments and muscles.
- Head injuries including minor brain damage (concussions etc).
- Back injuries.
- Bruises and laceration cuts.
- Burns or scalds.
- Eye injuries.
To help prove what injuries at the leisure centre you’ve suffered (and how serious they were), you will need a medical assessment during your claim. This will be with an independent medical expert and your appointment can usually be made locally.
During your meeting, the specialist will examine your injuries and discuss them with you. They may also refer to any medical records. After they’ve completed their investigation, a report will be produced that lists your injuries and offers a prognosis.
How Much Compensation For An Accident At A Leisure Centre Could I Claim?
The amount of compensation awarded for a leisure centre accident claim is based on how much suffering you’ve endured (general damages) and any costs associated with your injuries (special damages).
No two personal injury claims are the same but, potentially, any compensation awarded could cover:
- The physical pain your injuries from the leisure centre accident caused.
- Any impact your injuries have had on your hobbies, family life and social activities (loss of amenity).
- Any mental harm your injuries or accident caused such as depression, anxiety or distress.
- Travel expenses linked to your injuries such as hospital parking fees.
- The care provided by a member of your family or a carer while you were injured.
- Private medical expenses.
- Lost earnings if your injuries meant you couldn’t work.
- Future loss of earnings if your ability to work at the same level will be reduced by your injuries.
- Changes in your home that help you to deal with any ongoing disability.
Getting the value of your leisure centre accident claim right is important. You should consider all aspects of your suffering before filing the claim as you can’t request additional payments after you’ve settled. Working with one of our solicitors could help you to be compensated fairly because they’ll use their experience to review your case in detail to try and make sure you’re compensated fully.
Leisure Centre Accident Compensation Calculator
We’ve added a compensation calculator, below, to give you some idea of how much could be paid as general damages for your injuries:
The amounts listed are based on those from the Judicial College’s guidelines. It’s important to remember that the figures listed are not guaranteed as each claim is unique. If you’d like a more personalised compensation estimate, please speak to an advisor from our team today.
Evidence To Support A Leisure Centre Accident Claim
If you claim against a leisure centre, they will more than likely pass your claim to their insurance company. They will almost certainly deny liability when your solicitor contacts them which means you’ll need to prove, with evidence, exactly how your accident occurred and who was to blame.
The types of evidence that could help include:
- Accident report forms. If your accident was recorded in the leisure centre’s accident book, this report will detail when and where the incident happened. If you were not given a copy, you are entitled to request one.
- Photographs of the accident scene. Photos of the location where the accident occurred can be vital, especially if they show the cause of the incident (e.g., faulty equipment or a hazardous surface). Try to take photos before anything is repaired, cleaned, or removed.
- Photos of visible injuries. Take clear, well-lit photos from multiple angles to fully capture the extent of your injuries. These can visually demonstrate the severity of the injury and help show how it has evolved over time.
- Medical records. Copies of your medical records from a GP, minor injuries unit, or hospital can demonstrate the severity of your injuries. X-rays, scans, and treatment notes will help substantiate your claim.
- Witness statements. If anybody saw the accident at the leisure centre happen, their statements can provide vital evidence. Your No Win No Fee solicitor can contact witnesses to collect formal statements that support your version of events.
- CCTV footage. If the area where you were injured was monitored by security cameras, request a copy of the footage as soon as possible. Under data protection laws, you have the right to ask for this footage, but it’s important to act quickly before it is deleted.
- Receipts and invoices for expenses. Keep any receipts or invoices related to your leisure centre injury, such as payments for medical treatment, physiotherapy, travel expenses to appointments, or even care costs. These can be used to claim back financial losses as part of your compensation claim.
- Correspondence. Save any emails, letters, or communication you’ve had with the leisure centre regarding the accident, any prior complaints, or reports of hazards. This can help demonstrate whether the centre was aware of the risk before your accident.
- Personal injury diary. Keep a diary that tracks how your injuries affect your daily life. Record pain levels, mobility limitations, and how the injury has impacted your ability to work or engage in normal activities. This can help to quantify the impact of the injury on your quality of life.
If you’d like us to review your evidence during your free consultation, please have it to hand when you call.
Time Limits For Claiming Leisure Centre Accident Compensation
Personal injury claims usually have a 3-year time limit. Where you’ve been injured in a leisure centre accident, this will often begin on the date of the accident, though a later starting point may apply in some situations.
If your child has been injured in a leisure centre, you won’t need to worry about the time limit as you can claim on their behalf at any time before their 18th birthday as a litigation friend.
Although 3-years may feel like a long time, it’s often better to begin your claim as early as possible. Collecting evidence will be easier if you do and you may also benefit from private medical treatment (paid for by the defendant) to help improve the speed of recovery.
Do I Need A Solicitor To File A Leisure Centre Accident Claim?
While you don’t legally need a solicitor to make a leisure centre accident claim, having one can make the process much easier and improve your chances of success. Personal injury claims can be tricky, and it’s not always straightforward to prove who was responsible for your accident.
However, a solicitor from our team could help by reviewing the details of your case for free. If your leisure centre accident claim is viable and they take it on, they will gather important evidence, such as witness statements and medical reports, and handle all the legal paperwork. They’ll also deal with the leisure centre’s insurance company, who may try to reduce or deny your claim, to ensure you receive the compensation you deserve.
Importantly, our solicitors offer a No Win No Fee service for all leisure centre accident claims. This means you won’t have to worry about paying any legal fees unless your claim is successful, giving you peace of mind without the risk of upfront costs.
While you can file a claim without a solicitor, having one typically makes the process smoother and increases the chances of a positive outcome.
Starting The Leisure Centre Accident Claims Process
To begin your claim, you can simply call our advice centre on 0800 6524 881 to register your interest. An advisor will guide you through the process and could connect you with one of our solicitors if your case is strong enough. Remember, any claim that is taken on will be managed on a No Win No Fee basis.
Our live chat service is available 24 hours a day so please feel free to use it if you have any extra questions on making a leisure centre accident claim.
