Last updated on April 28th, 2022
Bus and coach travel in the UK is generally very safe. However, accidents involving buses and coaches can and do happen. If they are caused by the negligence of the bus driver, the transport provider, another road user, or even a pedestrian, you could be eligible to claim compensation.
In this guide to bus accident claims, we will review when a claim for compensation might be possible, what type of injuries might be sustained, the forms of negligence that could cause a public transport accident, and how much you could be paid to compensate for your suffering.
We specialise in personal injury claims including those made for road traffic accidents. If you contact our claims advisors, you’ll get free legal advice about your options during a no-obligation telephone consultation. If your advisor suspects your claim for a bus accident has a reasonable chance of success, they could refer you to a personal injury solicitor from our team. One of the ways they can make the claims process less stressful is by offering a No Win No Fee service for any claim they agree to work on. That means there aren’t any solicitor’s fees to pay unless you receive compensation for your injuries.
We are ready to help you claim compensation so please get in touch on 0800 6524 881 if you’d like to start the ball rolling today. To learn more about bus accident compensation claims before contacting us, please continue reading.
Table of contents
- Am I Eligible To Make A Bus Accident Claim?
- Evidence For A Bus Accident/Bus Crash Claim
- Common Bus Accidents You Could Claim Compensation For
- Common Injuries From Accidents Involving Buses
- How Much Compensation For A Bus Accident Could I Claim?
- How Long Do I Have To Make A Bus Accident Claim?
- Do I Need To Use A Solicitor For The Bus Accident Claims Process?
If you approach a personal injury solicitor regarding a bus accident or bus crash, they will need to verify that there’s a chance your claim will be won before accepting it. To check that you have the grounds to claim, they’ll assess whether:
- The bus operator, bus driver, or another road user breached their duty of care towards you; and
- As a result, an accident occurred; and
- You were injured during the bus accident.
The process of proving that all of the above are true can be tricky. For that reason, the next section will provide details of what evidence could be used to support your bus accident claim.
If you are injured in a bus accident, irrespective of the reason, to strengthen your case and increase your chances of getting the compensation that you deserve, it is important to have strong evidence. This can include:
- The bus drivers details, bus number and route, and date and time of the accident;
- Report the bus accident with the police;
- Report the bus accident to the bus company involved;
- Seek treatment. After a bus crash, you should have your injuries treated. Rather than relying just on first aid, you should get properly checked at A&E or a minor injuries unit. Later on, medical records could be used to quantify the extent of your injuries.
- Keep a record of the events as they unfolded. Do this in the early days after the accident so possibly important details aren’t forgotten;
- Ask for contact details of any other bus passengers or pedestrians who witnessed the bus crash so they could be called upon as witnesses at a later date if needed;
- Get vehicle details of any other vehicles involved;
- Take photographs of the scene and any visible injuries.
- Request CCTV footage. Many buses are fitted with onboard security cameras. You should request copies of footage from inside and outside the bus that captured your accident.
Remember, the more details you can gather, the more information your personal injury solicitor can use to build a strong bus accident compensation claim on your behalf.
The public transport system in the UK has a high level of health and safety standards. The government has also implemented ample measures to ensure that this remains to be the case for some time to come. While serious bus accidents are fairly rare, accidents do happen and the legal system has laid out provisions for anyone who is injured in an accident involving a bus or coach while travelling in the UK.
It is important to understand that bus accident law does not restrict this entitlement to compensation to only bus passengers travelling in the bus or coach at the time of the accident. There are various scenarios that can lead to a claim against a bus company. Some of them include:
- If your bus is involved in a collision with another vehicle causing whiplash because of bus driver negligence.
- Where you’re hit by a bus that’s approaching the bus stop you’re waiting at.
- Where your car is hit from behind by a bus.
- Where you cut yourself on damaged bus seats.
- Where you’re hit and injured in a cycling accident because the bus driver tried to pass too close.
- If you fall over while climbing the stairs or finding your seat because the driver pulls away from the bus stop too quickly.
- If you’re hit as a pedestrian because the bus driver is driving without due care and attention.
The one thing that’s clear is that if you suffer an injury on a bus through no fault of your own, a compensation claim might be possible.
Some of the most common injuries from accidents involving buses that can lead to compensation include:
Again, no matter what type of injury you’ve suffered, we could help you claim if the accident was not your fault.
When calculating compensation for personal injuries from a bus accident your solicitor will have to take account of two factors, these are general damages and special damages (explained further here).
To put briefly, general damages would be paid out in a successful claim for the pain and suffering and loss of amenity due to the bus accident.
Special damages in a successful claim would be paid out for financial losses the bus accident has caused. To sum up, a bus accident compensation claim may take into account factors such as:
- The severity of your physical injuries;
- Compensation for trauma and emotional distress;
- Cost of immediate and long term medical treatment and medication;
- Transportation costs of travelling to and from medical appointments;
- Loss of income from having to stay away from work;
- Loss of monetary benefits and other work-related perks such as promotional avenues;
- Expenses related to rehab, including structural changes within the home that may be necessary.
We can review what you might be eligible to claim compensation for when you call our team for a free case assessment.
We are now going to take a look into what level of compensation you could be paid for injuries sustained during a bus accident.
We have added a bus accident compensation calculator below that uses data for general damages from the Judicial College. We’ve done so because the Judicial College figures are used by solicitors, lawyers and insurers to help determine settlement figures.
In our experience, no two bus accident claims are the same. That means the figures above should be used simply for guidance as you could be paid a lower or higher amount depending on the nature of your injuries.
As you may be aware, there are personal injury claims time limits when you seek compensation for a bus accident. In most cases, this will be a 3-year period starting from the date of the accident.
One instance where the 3-year limit doesn’t apply is if your child is injured on a bus. In this case, you could make a claim for your child thanks to the litigation friend process so long as you begin before their 18th birthday. If you don’t, a claim is still possible but they will need to seek damages themselves before their 21st birthday.
We believe it is best to start your claim as soon as you can regardless of the time limit. That’s because solicitors need to conduct various tasks before sending the claim to the defendant. Therefore, starting as soon as you can should allow them the time to do so.
To start the bus accident claims process or check how long you have left to claim, please call today.
When you start a personal injury claim, it won’t generally be managed by the bus company or other party liable for your injuries. Instead, the claim will be passed to an insurance company. In these cases, it’s highly unlikely you’ll receive any compensation unless you can clearly prove why the defendant was liable for the bus accident and injuries. This can be a tiresome, complex process that can fail and mean you miss out on compensation.
We believe the best chance of winning your case is with one of our No Win No Fee personal injury solicitors by your side. If your claim is taken on, one of our experienced solicitors could be appointed to make the process as easy as possible for you. They will try to handle all aspects of the claim for you and keep you informed about how the case is progressing. If any arguments are raised relating to liability, your solicitor will fight your corner to try and ensure your case is won and you are paid the maximum compensation possible.
If would like to make a claim for injuries sustained in a bus accident, please contact us on 0800 6524 881 today. We will assess your bus accident claim for free and provide legal advice about your options.