Shopping Trolley Accident Claims

Supermarkets and shops are busy places, and while shopping trolleys are a convenience for many, they can also pose a risk of injury if not properly maintained or used with care by staff. If you’ve been injured because of a faulty or misused shopping trolley, you may be eligible to make a shopping trolley accident claim for compensation.

Our team offers free advice about personal injury claims. When you contact us, a claims advisor will assess your case and explain your options. If a shopping trolley accident claim appears viable, we could connect you with one of our experienced personal injury solicitors. If they take on your claim, it will be on a No Win No Fee basis, meaning you won’t pay any legal fees unless you’re awarded compensation.

If you’re ready to start your claim today, call us on 0800 6524 881. Otherwise, continue reading to learn more.

Am I Eligible To Make A Shopping Trolley Accident Claim?

Retailers, including supermarkets, have a legal duty of care to ensure customer safety under the Occupiers’ Liability Act 1957 and relevant health and safety regulations. This duty extends to maintaining shopping trolleys and making sure they are safe for use.

Therefore, you may be eligible to make a shopping trolley accident claim if:

• You were owed a duty of care by the retailer; and
• That duty was breached because of their negligence; and
• You suffered an injury in a shopping trolley accident as a result.

Shopping trolley accidents can happen to customers, employees, or even visitors to supermarket car parks. If you believe your injury was caused by negligence, contact our claims advisors today to see if you could make a claim.

Common Causes Of Shopping Trolley Accidents

There are several ways shopping trolleys can cause accidents if they are not properly maintained or managed by the retailer:

• If you’re injured because a shopping trolley veered into you due to faulty wheels.
• Where a trolley was left unattended in a supermarket aisle or car park leading to a trip and fall.
• If you suffered cuts or lacerations from loose or sharp parts on a trolley.
• Where your child was hurt because of a damaged or faulty child seat.
• If an unsecured trolley rolled away in a car park and hit you, causing injury.
• Where you were injured due to faulty brakes causing the trolley to fail to stop or brake unexpectedly.
• If damaged flooring or ramps made a trolley unstable and caused you to fall over.
• Where poor staff training on handling shopping trolleys resulted in an injury at work.

If your accident happened in one of these ways, or even if your situation is different, please contact our claims advisors for free advice.

Common Injuries From Shopping Trolley Accidents

Accidents involving shopping trolleys can cause a range of injuries, including:

• Back injuries from sudden jolts or heavy impacts.
• Cuts and lacerations from sharp or broken trolley parts.
• Foot injuries from trolleys rolling over feet or crashing into them.
• Hand injuries such as trapped fingers in faulty mechanisms.
• Head injuries to children due to falling off the trolley.
• Soft tissue injuries, including sprains and strains.

If you or your child have suffered any of these injuries or something similar, you may be eligible to claim compensation.

How Much Compensation For A Shopping Trolley Accident?

As compensation for a shopping trolley accident depends on how your injuries have affected your life, it’s not possible to provide a figure here without knowing the important details.

However, generally, a claim might include compensation for:

• General damages for pain, suffering, and loss of amenity.
• Special damages, including:
  • Loss of earnings, both past and future.
  • Medical expenses, such as physiotherapy or private treatment.
  • Travel costs for medical appointments.
  • Care and assistance, if needed during your recovery.
  • Replacement costs for damaged personal items (clothing, phones, etc.).
  • Home adaptations or mobility aids in serious cases.

Importantly, our solicitors will work with you to make sure that everything you’re entitled to is factored into your claim.

Shopping Trolley Injury Compensation Calculator

While we can’t provide an exact figure without knowing the specifics of your case, our compensation calculator can be used as an initial guide for general damages:

You may need to attend an independent medical assessment as part of your claim. This will help assess the severity of your injuries and your recovery prospects. If so, this will typically be arranged locally for you by your solicitor.

Evidence To Support A Shopping Trolley Accident Claim

To strengthen a shopping trolley claim, it’s helpful to collect as much evidence as possible. Therefore, you could:

• Report the accident. Notify the supermarket/shop staff immediately and request a copy of the accident report form.
• Request CCTV footage. Many supermarkets have CCTV that could have recorded your accident. If so, you’re entitled to request a copy.
• Take photographs. If you can, it’s important to take plenty of photos of the trolley, the accident scene, and any visible injuries.
• Speak to witnesses. Collect contact details from anybody who saw the shopping trolley accident happen.
• Get medical attention. Even minor injuries should be checked by a medical professional so that the medical records can be used as evidence.
• Keep records of expenses. Save your receipts for any medical costs, travel, or for the repair or replacement of damaged personal property.

When you call our claims advisors to discuss your claim, they’ll review any evidence you already have. So, if possible, have it nearby when you get in touch. Don’t worry if you haven’t managed to collect any evidence yet as they can explain what’s needed and how we can help obtain it.

Time Limits For Claiming Compensation

Most personal injury claims are subject to a 3-year time limit. Where you’ve been hurt by a shopping trolley, this will usually begin on the date of the accident.

If a child is injured by a shopping trolley, a litigation friend (a parent or guardian, for example) can claim on their behalf at any time before their 18^th birthday. If they don’t, the child will have three years from their 18^th birthday to start a claim themselves.

We recommend starting your claim as soon as possible because:

• It should be easier to secure the evidence to support your claim.
• You should find it easier to recall exactly what happened.
• Witnesses are more likely to recall what happened accurately.
• CCTV or other footage may be available before it’s deleted.
• The sooner your claim begins, the sooner you could receive compensation.
• Your solicitor will have more time to build a stronger case.
• You’ll avoid running out of time as the legal deadline approaches.
• Your solicitor could secure interim payments before your claim is finalised.

Please contact our claims advisors to verify how long you have left to start a claim.

Do I Need A Solicitor For A Compensation Claim?

Retailers often pass accident claims to their insurers, who will aim to minimise payouts. Without the experience of a personal injury solicitor, you may struggle to prove negligence was the cause of your injury or negotiate a fair settlement.

Our solicitors have extensive experience handling personal injury claims. If we take on your shopping trolley accident claim, we’ll manage the process for you from start to finish. This typically means dealing with the insurer, gathering evidence, and fighting for the maximum compensation you deserve.

Starting The Shopping Trolley Accident Claims Process

If you’ve been injured in a shopping trolley accident, speak to our team today on 0800 6524 881 for a free, no-obligation consultation.

If your claim is accepted, your solicitor will work on a No Win No Fee basis, meaning you’ll only pay legal fees if you’re awarded compensation.

You can also use our live chat service for immediate free advice.