Last updated on April 11th, 2022
You may be eligible to make a petrol station accident claim for compensation if you’ve been injured on the premises because the operator/owner or an employee has been negligent.
Many of us use petrol stations and 24-hour garages at least once a fortnight. In most instances, we fill up our vehicles, pay and leave without even thinking about what’s happening. That’s really how it should be but petrol stations, like other businesses, have a duty of care to keep you safe while you’re on their premises. That applies to customers, delivery drivers, visitors, and staff.
In this petrol station accident claims guide, we’ll look at when an accident could lead to a personal injury claim, review potential compensation figures, and explain the claims process as well.
If you’ve had an accident such as a slip, trip and fall on the petrol station forecourt and you do decide to claim, we have a team of personal injury solicitors who could help you. They are experienced in handling all sorts of injury claims for clients over many years. What’s more, they operate on a No Win No Fee basis for any claim they work on. That means no solicitor’s fees need to be paid unless you are compensated.
After you’ve read this guide on petrol station accident claims, why not reach out to us to see if our solicitors could represent you 0800 6524 881.
Table of contents
- Am I Eligible To Claim Compensation For An Accident In A Petrol Station?
- Evidence To Support A Petrol Station Accident Claim
- Common Accidents In Petrol Stations Due To Negligence
- How Much Compensation For An Accident In A Petrol Station?
- Petrol Station Accident Compensation Calculator
- Petrol Station Accident Claims Time Limits
There is an obvious potential for serious accidents to happen at petrol stations because of the explosive fuels sold there. For that reason, petrol filling station owners, operator’s, and employees need to adhere to legislation that put special measures in place to try and prevent those types of scenarios from arising. However, they should still have the usual health and safety measures in place to keep you safe from other types of accidents happening too. To be eligible to claim compensation for injuries sustained in a petrol filling station accident you will need to show that:
- The petrol station owner/operator was negligent in some way and that caused an accident to happen; and
- Due to that accident, you suffered an injury or were made ill.
Before we look at what types of negligence might cause petrol station accidents, let’s look at what you should do if you’re involved in one to help prove your claim.
That might include:
- Asking for a copy of the CCTV cameras footage covering the petrol stations forecourt or shop where the accident took place.
- Making a note of the contact details of any witnesses present.
- Attending A&E, a GP surgery, or minor injuries unit for treatment.
- Reporting the accident to petrol station staff.
- Taking photos of the accident scene as soon as possible and before anything is removed from the accident scene.
By following these guidelines, you could have ample evidence to help make your petrol station accident claim easier. For example, medical records, accident report forms, and witness statements could make it much easier for you to prove what happened and what injuries were sustained.
Our claims advisors will happily review any evidence you’ve already gathered and let you know if anything else is required.
It’s important to note that petrol station owners and operators are responsible for visitor and employee safety on any part of their property. That includes the shop, forecourt, car park, garage, and any toilets as well. If an accident does occur because of negligence, you could be eligible to claim compensation for any injuries. Here are some examples of common accidents in petrol stations due to negligence that might lead to a claim:
- Slipping or tripping on petrol, diesel, or other spillages such as oil that have not been cleaned up swiftly.
- Scalds caused by faulty hot drinks machines.
- Inhalation of chemical fumes caused by leaking petrol pumps.
- Slips and falls within a shop due to a wet floor where warning signs weren’t in place.
- Falling over cables or pipes that were laid across areas where you’d be expected to walk.
There are many different scenarios that could entitle you to claim compensation so don’t worry if we haven’t provided one that matches yours. We’ll review your case for free when you call and let you know if we could help you seek damages.
If you’ve been injured as an employee you may wish to visit our accident at work claims page here.
Please do get in touch if you believe that your petrol station injuries were caused by the owner or operator’s negligence, or even if it was a visitor or member of staff.
We are now going to consider how petrol station and 24-hour garage accident claims are valued. Importantly, each and every case will be different which means assigning an exact compensation value in this guide won’t be possible. That’s due to the many different factors that contribute to a claim including:
- The severity of your injuries (including the amount of pain and suffering).
- Whether you’ve lost money because of medical expenses, travel costs, care costs, or reduced earnings as a result of the accident.
- Whether any personal property was damaged during the accident and needs to be replaced.
When you call, a specialist will review your claim in full and should be able to tell you what could be included once they have the full details. If your claim is taken on, a solicitor may book a medical assessment with a local independent specialist as you may need to prove the extent of any injuries. They’ll write a report after the meeting detailing how you’ve suffered and offering a prognosis for the future.
Our claims line is open 24-hours a day, 7-days a week. Our advice is also free, so call today to have your claim assessed right away.
While we can’t provide an exact valuation of your petrol station accident claim in this guide, we can supply some compensation figures for relevant injuries. That’s because solicitors, insurers, and other legal professionals can use the Judicial College Guidelines (JCG) for general damages when processing injury claims. Therefore, we’ve used compensation ranges based on those guidelines in our accident compensation calculator below.
Due to the different number of potential injuries possible in a petrol station accident claim, not all are listed here. Don’t worry as our solicitors may be able to supply an estimated compensation amount if you call our team and you’re eligible to claim. Please note that the calculator doesn’t take into account what you may also be eligible to claim for special damages as our solicitors would need to calculate those separately where applicable. We should also point out that even where a claim is made successfully, the amounts listed above are in no way guaranteed.
If you would like to see if we can help you start a No Win No Fee petrol station accident claim, please feel free to call when you’re ready to begin.
As you may be aware, there is a 3-year time limit that applies to petrol station accident claims. In most cases, this will begin from when the accident took place. However, on some occasions, you might not find out immediately about your injuries so the time limit will start from your ‘date of knowledge’. An example of this might be where a petrol station employee develops lung problems because of long-term exposure to fumes and their condition isn’t diagnosed until much later down the line.
Another exception is when a child is injured in a petrol station. Where that happens, there is no time limit if a parent decides to claim on their behalf before they turn 18. This is possible through the litigation friend process and is something our solicitors are familiar with. Where no claim is made, when your child turns 18, they could make their own claim any time before their 21st birthday.
You will probably find it much easier to recall how you were injured if you start the claims process as soon as possible. That should also provide your solicitor with plenty of time to request documentation and gather evidence to support your petrol station accident claim.
We are here to help you decide whether to claim. Our team offers a no-obligation telephone consultation as well as free advice. Therefore, please call today and we’ll start the ball rolling.
Whenever a personal injury claim is filed for an accident in a petrol station, it usually ends up on the desk of an insurance company. That’s because there is a legal requirement for petrol stations and other businesses to have such a policy in place to cover claims.
If you cannot convince the insurer that their client was to blame for your accident and your injuries, they could refuse to compensate you. For that reason, we suggest that you let a personal injury solicitor deal with them on your behalf. By doing so, you won’t need to answer any complicated medical or legal questions. Also, if objections are raised by the insurer, your solicitor will try to counter them by using additional evidence where possible.
If your injury claim is taken on, you’ll be updated about what’s happening regularly. Your solicitor will also be there to answer any questions that you think of. If you’d like to begin the claims process with us, call today on 0800 6524 881.
Our solicitors provide their services on a No Win No Fee basis and will always attempt to secure the highest level of compensation possible for your petrol station accident claim rather than settling for the first offer that’s made.