Supermarket Accident Claims – How Much Compensation Can You Claim?

If you’ve been injured in a supermarket accident because of negligence, you may be eligible to make a supermarket accident claim for compensation. Whether you slipped on a wet floor, were injured by falling stock, or were hurt by a defective shopping trolley, we could help you claim.

Our personal injury team offers free, no-obligation advice. If your claim appears to have strong enough grounds, we could connect you with a specialist solicitor to work for you on a No Win No Fee basis.

To find out if you can claim compensation for an accident in a supermarket, please call our team on 0800 6524 881. Alternatively, please continue reading to learn more about the supermarket accident claims process.

Am I Eligible To Make A Supermarket Accident Claim?

Generally, you may be eligible to make a supermarket accident claim where:

• The supermarket owed you a duty of care;
• That duty was breached through negligence; and
• You suffered an injury as a result.

For example, you might have a claim if you were injured after slipping on a milk spillage that staff had failed to clean up or signpost, or if you were hurt by a defective shopping trolley that should have been removed from use.

Please feel free to call if you’ve been injured in a supermarket and would like to know whether you can make a claim.

Common Causes Of Supermarket Accident Claims

Some common types of supermarket accidents that could lead to a compensation claim include:

• Slips, trips and falls – for example, slipping in a supermarket on food or drink spillages, wet floors near entrances, leaks from fridges or freezers, or recently cleaned floors where warning signs were not used.
• Broken glass or sharp objects – where a customer or staff member is cut by broken bottles, jars, damaged packaging or other sharp hazards that were not cleared away safely.
• Falling stock or shelving accidents – such as items falling from supermarket shelves, displays or damaged racking because they were stacked unsafely or the shelving was defective.
• Defective shopping trolleys or baskets – where a faulty trolley, sharp edge, broken wheel or other defect causes an injury.
• Supermarket car park accidents – including trips caused by potholes, damaged tarmac or kerbs, or other hazards that had not been repaired.
• Warehouse cage or stock trolley accidents – where a customer or worker is injured because a cage is pushed into them, left in an unsafe place or loaded insecurely.
• Manual handling accidents – where supermarket workers are injured because they were not properly trained, supported or given suitable equipment for lifting or moving heavy stock.
• Accidents involving doors, lifts or escalators – where faulty or poorly maintained equipment causes an injury.

Even if your accident doesn’t match one of the examples above, our advisors can assess your case and explain whether you may be entitled to claim supermarket accident compensation.

Common Injuries From Supermarket Accidents

Some common injury claims caused by accidents in supermarkets that our solicitors can help with include:

Please call our advisors if you have any questions so far.

How Much Compensation Will I Get For A Supermarket Accident Claim?

There isn’t a set compensation amount you’d get for a supermarket accident, as every claim is unique. Instead, your solicitor will usually base how much compensation to claim on two different heads of loss. These are:

• General damages are claimed if you have endured any pain or suffering. This can include psychiatric injuries as well as physical injuries. To assess the extent of your injuries, you may be asked to attend a local medical review with an independent specialist. They’ll examine your injuries and report back on your prognosis.
• Special damages aim to recover any expenses, financial losses or other costs caused by your injuries. They could include private medical treatment, travel costs, lost earnings and care costs, amongst other things.

If you’d like to know what you could be compensated for in a supermarket injury claim, please get in touch today.

Supermarket Injury Compensation Calculator

In this section, we’ve included an injury compensation calculator to give you an idea of the general damages that might be awarded for supermarket injuries. These compensation estimates are based on guidelines published by the Judicial College and are the figures solicitors and lawyers can refer to when valuing claims.

Importantly, there’s no guarantee about how much compensation might be awarded if you make a successful claim. The figures here can vary, as every case is unique. A personal injury solicitor from our team will give a more personalised estimate if your claim is taken on.

Evidence To Support A Supermarket Accident Claim

If you are injured in a supermarket, we would suggest taking as many of the steps below as possible to get evidence:

• Report what happened. By telling supermarket staff about your accident, a report should be filed. Your copy could be used to help prove the date, time, and location of your accident.
• Seek treatment for your injuries. We suggest that you should always visit A&E or a minor injuries unit if you are injured in a supermarket. After treatment, you can request a copy of your medical records, and they could help prove what injuries you suffered.
• Take pictures. After an accident in a supermarket, the cause is likely to be cleared away or fixed. Therefore, it is a good idea to take pictures before that happens to help prove what caused your injuries.
• Get witness details. A statement from an independent witness can clarify what led to your accident in the supermarket.
• Ask for CCTV. Many supermarkets have CCTV cameras covering their aisles and their warehouses. You can request a copy of any relevant footage, but it is best to do so quickly as CCTV may be deleted.
• Receipts or proof of visit. If you made any purchases before your accident, keep the receipts as they can help verify your presence at the supermarket at the time of the incident.
• Financial costs and losses. Keep records of any medical expenses, lost earnings, travel costs, care costs, or other financial losses directly related to your supermarket accident.
• Personal diary or journal. If your injuries have impacted your daily life, you could keep a record of your pain, medical treatments, and any restrictions on your activities or work, which can help in establishing damages.

While you might find these tasks tiresome, they can greatly improve the chances of winning a supermarket accident compensation claim. Similarly, they can speed up the claims process as the evidence gathered can make it easier to prove liability. If you’d like us to review the evidence you’ve collected for free, please call us.

Time Limits For Claiming Supermarket Accident Compensation

You usually have three years to start a supermarket accident compensation claim from the date of the accident, although exceptions can sometimes apply.

For example, if your child was hurt in a supermarket and you would like to claim as a litigation friend on their behalf, this time limit won’t apply. Instead, you could claim compensation at any time before the child turns 18 years old. After that, they’ll have 3 years to claim themselves if you’ve not already done so.

Different rules can also apply if the injured person lacks the mental capacity to manage a claim themselves.

While 3 years might seem a long time, we would advise you to begin your supermarket compensation claim as soon as you can. By doing so, you will find it much easier to recollect what happened and how your injuries affected you at the time. Additionally, solicitors must carry out various tasks before filing the claim. Therefore, if you contact them sooner rather than later, they’ll have plenty of time to organise everything.

An advisor will check how long you have left to make your claim once they’ve reviewed everything with you.

Do I Need A Solicitor To File A Supermarket Accident Claim?

No, legally, you don’t need to use a personal injury solicitor to file a supermarket accident claim. However, while the supermarket might be sympathetic and apologetic at the time you’re injured, they won’t deal with your compensation claim themselves. Instead, everything will be passed on to the supermarket’s insurers. Generally, they won’t pay compensation to you unless you can demonstrate why their client is to blame.

That can be a tricky thing to do, and that’s why we believe it’s best to have a No Win No Fee accident solicitor looking out for you. As part of their service, they’ll gather the evidence needed to present a clear case that you should be compensated. If any arguments are raised, they’ll fight your corner to try and make sure you receive the right level of compensation. While our solicitors try to do everything for you during the claims process, they’ll also ensure you’re kept in the loop by providing regular updates about progress.

Frequently Asked Questions

Here we answer some common questions on supermarket accident claims.

Starting The Supermarket Accident Claims Process

The easiest way to find out if you’re eligible to make a supermarket accident claim is to call our free advice line on 0800 6524 881 today. If your case is accepted, an experienced personal injury solicitor from our team will handle your claim on a No Win No Fee basis.

If you’d prefer to get in touch online, you can also use our live chat service to ask any questions about making a supermarket accident claim.