Last updated on November 27th, 2021
If you’ve suffered a personal injury due to the negligence of your hairdresser or barber, you may be eligible to make a hairdresser compensation claim.
A visit to the hairdresser is usually a positive experience. Whether you made an appointment for a haircut, colouring, perming or straightening, you should away feeling satisfied and more self-confident. Sometimes however things may go wrong and a hairdresser damages your hair or causes you an injury.
Fortunately, many mistakes are temporary and can be fairly easily rectified. Some hairdresser mistakes however can lead to more serious injuries that can leave you feeling completely shaken up, or worse, and if they were negligent, compensation may be due.
Common Hairdressing Compensation Claims
These are some of the more serious injuries that may warrant a hairdressing compensation claim:
- Chemical burns – Chemical burns are maybe more common than you may think. At a hairdressing salon, using hair dyes and products containing harsh chemicals or using the wrong concentrations can cause chemical burns, damaging the hair or scalp. Find out more on claiming compensation for hair dye burns here.
- Hair damage or hair fall – Using the wrong product or incorrect use of the right product can cause hair damage in the form of brittle or frizzy hair. It can also cause hair to fall out in clumps.
- Burns – Burns can result from using very hot products on your hair or by accidentally touching you with hot equipment. Find advice on compensation for burn injuries in our guide here.
- Cuts/Scars – Hairdressers use a variety of sharp tools to cut and style hair. Cuts from these sharp objects can be particularly grievous because they usually occur around the face, scalp, and neck areas and can leave the victim with scars. Find out more on scarring injury claims here.
- Infections – All salon equipment must be cleaned and sanitised between customers. Using unclean equipment can pass infections from one customer to another. Some infections can be very serious.
- Allergic reactions – Certain chemicals in products or using unclean equipment may trigger off various allergic reactions.
- Slips, trips, and fall – There are a variety of hair products being used in the salon throughout the day. Most of these are viscous and slippery. Spills that are not mopped up immediately are major slip and trip hazards. Putting up ‘wet floor’ signs while cleaning and keeping them there till the floor has dried up completely is just as important. More information on slip, trip and fall claims can be found here.
All of the above injuries when caused by some form of negligence will be grounds for making a hairdressing compensation claim.
Health and Safety Legislation for Hair Salon Operators
Hairdressers and salon operators in the UK have a duty of care to protect their clients, visitors, and staff from injuries. As part of this duty of care, hairdressing businesses are required to comply with certain guidelines:
- Hair stylists must be properly trained in various hairstyling techniques and products, and in the use of complex equipment and sharp tools. Hairdressers who do not receive the necessary training are more likely to make mistakes and injure clients.
- Patch testing must be conducted before applying certain types of hair products such as colouring creams or curling lotions. These products contain very strong chemicals that can damage the hair permanently, cause hair fall, or trigger off severe allergic reactions.
- All haircare products must be disposed of correctly in compliance with The Control of Substances Hazardous to Health Regulations (COSHH) Act. These substances are toxic and can contaminate the environment if not disposed of properly.
- The surfaces, equipment and flooring must be cleaned and sanitised regularly to avoid contamination and other risks.
- All electrical appliances must be tested and maintained regularly to ensure that they are in good working order to minimise the risk of electrical shock and other accidents.
If your hairdresser failed to adhere to any of the above guidelines and you were injured as a result, you may have grounds to file a hairdressing compensation claim.
How Much Compensation For A Hairdressing Injury?
Hairdressing compensation could be claimed to cover financial losses, pain and suffering, and loss of amenity, when a hairdresser, barber, or hair stylist has been negligent and injured the client or damaged their hair as a result.
When calculating how much hairdressing compensation you could receive for a personal injury claim, your solicitor may have to taken into consideration various elements with regard to general and special damages. Therefore, without knowing the full details of your specific situation it isn’t possible to provide personalised compensation estimates as every claim is unique.
However, we can provide you with some average hairdressing compensation payout amounts for various different personal injuries by using the injury compensation calculator below. The calculator uses figures advised by the Judicial College Guidelines (JCG) which legal professionals such as personal injury solicitors/lawyers can refer to when calculating hairdressing injury settlement amounts.
Please don’t worry if your specific injury/injuries isn’t listed. We could still start a hairdressing compensation claim if your case is strong enough and once all the details are known, provide a compensation estimate.
How To File A Hairdressing Compensation Claim
In our opinion, one of the most important things to do as soon as possible following a no-fault injury at a hairdressing salon is to get in touch with a personal injury solicitor. Our solicitors have many years experience in this area of the law and will give you expert advice as to what to do next. If you’re ready to do so, you can call us on 0800 6524 881 for a free no-obligation consultation.
After discussing the details of what’s happened with one of our claims advisors, they will weigh the merits of your case. If you have a strong case, they may advise you to pursue a hairdressing compensation claim on a No Win No Fee basis.
A No Win No Fee agreement offers claimants several benefits. When you sign our agreement, you don’t pay any fees or legal costs associated with the hairdressing compensation claim until it is completed. You would pay a set percentage taken directly from the compensation only if your claim is successful, you pay nothing if the claim is lost. With this type of agreement, you don’t pay any out of pocket expenses so essentially there’s no financial risk to you at all.
How To Strengthen Your Hairdressing Compensation Claim
Your actions following a hairdressing injury can have a significant impact on how much compensation you could claim. Doing the following can significantly strengthen your claim:
- Take photographs – Take photographs or record videos of your injuries, the offending equipment or product, and the hairdressing salon environment immediately after the incident. These photographs may provide the strongest evidence you need to support your hairdressing compensation claim.
- Seek medical/professional help – Depending on the nature of the injuries you may need to consult with a doctor or another hairdressing professional. You should see a doctor in case of hair dye burns, electrical shock, allergic reaction, infection, or injuries related to a slip, trip or fall accident. If your hairdresser ruined your hair, another professional hairdresser may be able to help reduce the damage with the cost being claimed back if you successfully sue the original hairdresser.
- Keep records – Keep all records relating to your hairdressing appointment including phone records, emails, and receipts. These will also help support your claim. If you sought medical advice or consulted with another hairdressing professional, it’s important to keep all those bills as well as their diagnoses, prescriptions, and recommended treatments.
If you’ve suffered a hairdressing injury and would like to arrange a free no-obligation consultation to discuss your options and the process of making a hairdressing compensation claim, please contact us today.